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Granville NSW 2142

Where landlord and tenant cleaning scopes overlap in Granville buildings

In a multi-tenant Granville property, the landlord holds one cleaning arrangement and each tenant may hold another. Where the two documents were written independently, they usually overlap in some places and leave gaps in others. This page shows how to find both before either is priced.

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In short

Overlap between a Granville landlord scope and a tenant scope is easiest to find by listing every area in the building and marking who covers it. Any area with two ticks is being paid for twice. Any area with none is the one that will generate a complaint. The exercise takes an hour and is rarely done.

Clean Best records the service boundary during the walkthrough and states it explicitly in the written proposal. Where a landlord and a tenant each hold arrangements, the scope names which party instructs the work in each area, so the quote describes a defined portion of the building rather than an assumed one.

Build one area list for the whole building

Start with a single list covering everything: street frontage, entry, lobby, stairs, lifts, corridors, common washrooms, each tenancy, the loading area, bin room, car park and any external hardstand. Do not organise it by who pays, because that is the thing you are trying to establish. Against each area put the party who currently instructs cleaning there, based on the documents you can actually see rather than on assumption.

The result is usually revealing. Common washrooms and lobbies tend to be firmly covered. Rear entries, service corridors, bin areas, external glass at tenancy level and the strip of footpath outside are frequently claimed by nobody. Those are not exotic areas; they are simply the ones that fall between a landlord's specification written for the common property and a tenant's scope written for the demise.

Resolve the duplicates and the gaps differently

Duplicates are a commercial problem and are resolved by removing the item from one scope. Decide which party is better placed to hold it, usually the one whose contractor is already in that area at the right time, and write it out of the other document at the next review. Nobody notices a duplicate until someone compares two invoices, which is why it can run for years.

Gaps are an operational problem and need an owner rather than a deletion. Assign each unclaimed area to the party with the most practical control, add it to that scope with a frequency, and note the decision. Where the parties disagree, the fallback is to write it into the landlord scope and recover the cost through the usual outgoings mechanism, because a common area with no contractor is the worse outcome.

Quoting once the boundary is settled

With the boundary mapped, each party can seek quotes for a defined portion of the building and the offers will finally be comparable. Include a short plan or area schedule with the request so bidders are not guessing at the edges. It is worth stating explicitly that anything not listed is excluded, because that single sentence forces any assumption out into the open at quote stage rather than after award.

There is also a case for both parties briefing the same set of bidders, even if they contract separately. A provider who has seen the whole building can price the landlord and tenant portions with realistic access assumptions, and can flag remaining gaps neither document covers. The two arrangements stay independent while the pricing is based on how the building actually works. Ask each bidder to list any area they believe is unclaimed after their site visit, since a fresh set of eyes often finds one more.

Mapping the Granville service boundary

  • List every area in the building on one sheet
  • Mark the party who currently instructs work in each
  • Identify areas covered twice and areas covered by nobody
  • Delete duplicates from one scope at the next review
  • Assign each gap an owner and a frequency
  • Attach the area schedule to every quote request
Clean Best supervisor reviewing strata cleaning tasks in Parramatta NSW

Working in Granville and the Greater Parramatta

Granville sits in Greater Parramatta with a mix of industrial, retail, office and mixed-use commercial properties, and many of its buildings hold several unrelated occupiers behind one address. Older stock in particular has been subdivided over time, which leaves service corridors, rear yards and shared loading areas whose cleaning responsibility was never formally settled. Clean Best services Granville from 54 Columbia Rd, Seven Hills, a short run east, and records the boundary in writing as part of the walkthrough. Naming the unclaimed areas is often the most useful part of the exercise.

Questions about Granville

Who is responsible for the footpath outside a leased tenancy?

It depends on the lease and on local council requirements, so check the lease first rather than assuming. What the cleaning scope should do is state whether the contractor sweeps or presentation-checks the frontage and how often. If nobody has claimed it, write it into one scope explicitly rather than leaving it to whichever cleaner notices it first.

Can a tenant ask to see the landlord's cleaning specification?

You can ask, and many managers will provide a summary of what the common-area contract covers even if the full document stays confidential. A summary is usually enough to map the boundary. If nothing is available, walk the common areas with the building manager and record what they confirm, then note in your scope that the boundary rests on that discussion.

What if the landlord's contractor and ours both clean the lobby?

Then one of you is funding work twice. Raise it with the building manager with the two scopes side by side, and agree which document keeps the item. In practice the landlord's arrangement usually retains common areas, and the tenant's scope should stop at the demise. Removing the duplicate at the next review is straightforward once the overlap is documented.

Should the bin room sit in the landlord or tenant scope?

Usually the landlord scope, since it is common property and serves every occupier, but the tenants' own duty to present waste correctly should be written somewhere too. The important thing is that one party holds the cleaning of the room itself, with a frequency, and that the tenants know where their waste is to be taken and in what condition.

Can Clean Best hold both arrangements in one building?

Yes, where both parties wish it. The scopes remain separate documents with separate pricing and separate invoices, so each party retains its own arrangement. The practical benefit is sequencing: waste, access and shared-area issues are handled once. The walkthrough covers the whole building and the boundary between the two scopes is stated in each proposal.

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