Base building and tenancy cleaning scope boundaries in Barangaroo towers

Building management usually holds a base building cleaning specification, and most will share a summary on request. It typically covers ground floor lobby, lift cars and lobbies on each level, common amenities, fire stairs, loading dock and external glazing on a cycle. Some buildings also collect tenancy waste from a floor holding point, which materially changes what a tenancy cleaner needs to do. Confirm which of these apply to your floor rather than assuming the standard arrangement.

Read it for exclusions as well as inclusions. Base building specifications often stop at the tenancy line even where the floor is single-occupancy, and they rarely include internal kitchen equipment, tenant meeting rooms or dishwashing. Knowing precisely where the specification stops tells you where your own scope has to begin, and prevents a bidder pricing a corridor twice. Write the boundary into your own document even when management has already described it verbally.

Inside the demise, the usual areas are workstations, offices, meeting and focus rooms, kitchen or end-of-floor amenity, print stations, reception and any tenant washroom. Write tasks against each with a frequency, and be explicit about desks, since a clear-desk policy determines whether they can be wiped at all. Print and copy points deserve their own line because they generate waste at a different rate. Reception areas inside the demise also need their own line, since visitors judge the tenancy there first.

Then define the waste boundary precisely. State where the tenancy cleaner takes bagged waste and recycling, whether the building collects it from there, and what happens with cardboard or confidential bins. This single item causes more confusion in tower tenancies than any other, because the tenant's cleaner and the building's cleaner each reasonably assume the other completes the chain. Settling it in one sentence removes a recurring source of friction between two contractors.

Tower access has rules that affect cost. Cleaners may need building inductions, security passes, escorted access to certain floors, goods lift bookings and after-hours air conditioning requests. Each of these consumes time or requires notice. Setting them out in the scope lets a provider plan a realistic shift instead of discovering the constraints during their first week on site. Notice periods for lift bookings in particular can decide whether a task fits in a single shift.

Also record the security expectations that apply once inside: lock-up sequence, alarm points, restricted rooms such as comms and store areas, and the rule for reporting anything found unsecured. In a tenancy with confidential material, those instructions are part of the service, and a scope that ignores them leaves the tenant relying on the contractor's own default practice. Written instructions also give the contractor something to brief relief staff against.